Team Overview:
This role will join our Platform As A Service team which is responsible for building, supporting, and maintaining our on-premises Kubernetes platform. This involves a mix of platform enhancement efforts, regular maintenance tasks, and working directly with application teams to provide support and guidance as they deploy to our platform, including incident support.
What You'll Do:- Provide support for our Kubernetes platform in all environments, ensuring continuous service and stability of the platform for our users.
- Join the on-call rotation to provide 24/7 support for production systems, ensuring continuous service and stability of the platform for our users.
- Contribute to the team's work by participating in team events and meetings.
- Provide excellent service to our users by responding to their requests correctly within our defined SLA.
- Develop automation to improve the work of the team and our users' experiences of our platforms.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Company DescriptionJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our
Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Awards and AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades:
Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades:
Insights & Information Blog Postings about Edward JonesWhat You'll Need:- Experience in technical customer service including incident response
- Experience with Kubernetes container orchestration software (kubectl, etc)
- Experience administering and maintaining server software using linux command line, or other similar server technology
- Experienced in source code management (git / GitHub)
- Scripting skills with at least one language (e.g. Python, shell)
What Could Set You Apart:- Knowledge of configuring monitoring solutions and the creation of dashboards (Splunk, Dynatrace, AppDynamics, DataDog, Prometheus, Grafana)
- Experience with server virtualization (e.g. VMware, NSX)
- Bachelor's degree preferred in Computer Science, Information Systems, or another applicable field
- Curiosity that drives you to understand problems and provide creative solutions.
- Strong desire to see users delighted with our platforms.
- Familiarity with Azure and Azure Kubernetes Service (AKS) Understanding of common deployment patterns for containerized applications
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** Salary InformationEdward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our
benefits page.