Kubernetes Deployment Engineer

Location: Ottawa, Canada or Plano, Texas - One Opening

Role Summary:

This role is not a typical Kubernetes position. Our product is deployed directly into customer environments, many of which may be air-gapped or have limited Kubernetes experience. You will serve as the subject matter expert for our Helm-based installation process, which includes a large, multi-layered chart with over 40 subcharts and numerous open-source dependencies. You will support customer deployments, improve our tooling, and drive the reliability and consistency of our installation framework.

What You’ll Do

• Serve as the subject matter expert for our Helm charts and deployment architecture.
• Develop installation tools, automation, and customer-specific deployment procedures.
• Improve, maintain, and review changes to our Helm charts and deployment tooling.
• Create and maintain technical documentation for internal teams and customer use.
• Troubleshoot and resolve installation and upgrade issues in internal labs and customer environments.
• Review customer deployment plans, identify risks, and recommend improvements.
• Collaborate with QA to expand test coverage related to installation and upgrade flows.
• Track versions and health of all third-party dependencies; update packages when needed.

• Bachelor’s degree in CS or related field, or equivalent experience
• Strong Linux system administration background.
• Deep expertise with Kubernetes and Helm.
• Bash and Python scripting experience, including debugging.
• Familiarity with containerd, CNIs, ingress controllers and related network components.
• Experience creating and managing Kubernetes clusters on bare metal and virtual machines using automation.
• Ability to support both highly skilled DevOps teams and customers with limited Kubernetes knowledge.

Preferred Skills

• Experience with OpenShift.
• Experience with infrastructure as code tooling such as FluxCD or ArgoCD.
• Experience deploying software in air gapped or regulated environments.